Refund Policy

At Saha Digital Academy, we strive to ensure complete satisfaction with our “Chat GPT Video Course + DeepSeek Prompt List Bundle”. Due to the digital nature of this Product, we have established the following refund policy to be fair, transparent, and compliant with applicable laws.

1. General Policy

All sales of the “Chat GPT Video Course + DeepSeek Prompt List Bundle” are final. As this is a digital product delivered immediately upon purchase, we do not offer refunds or exchanges unless explicitly stated below.

2. Exceptions for Refunds

Refunds may be considered only in the following circumstances:

  • Technical Issues: If you are unable to access the Product due to a technical error on our end, and we cannot resolve the issue within 48 hours.
  • Duplicate Purchase: If you accidentally purchased the Product twice (proof of duplicate transaction required).
  • Legal Requirements: If your local consumer protection laws mandate a refund right for digital products.

To request a refund, email debashis@sahadigital.in within 7 days of purchase with:

  • Your full name and order details.
  • A clear description of the issue.
  • Screenshots or proof (if applicable).

3. Non-Refundable Situations

Refunds will not be granted for:

  • Change of Mind: Disliking the Product content or deciding you no longer need it.
  • Failure to Use: Not utilizing the Product due to personal reasons (e.g., lack of time, technical skill).
  • Unauthorized Sharing: Loss of access due to sharing your login or download link with others.
  • Third-Party Tools: Issues arising from AI platforms (e.g., ChatGPT) or software unrelated to our Product.

4. Refund Process

  • Review: We will respond to your request within 3 business days and may ask for additional information.
  • Approval: If eligible, refunds will be processed to your original payment method within 7–10 business days.
  • Denial: If your request does not meet the criteria above, we will explain our decision via email.

5. Contact Us

For refund requests or support, contact:
Email: debashis@sahadigital.in

6. Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be reflected with a new “Last Updated” date.